Privacy Policy
Website and Cookies Privacy Notice
This privacy notice sets out how The Ruskin – Museum & Research Institute on behalf of Lancaster University uses and protects any information that you give when you use our website.
The Ruskin – Museum & Research Institute on behalf of Lancaster University is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this Privacy Notice.
The Ruskin – Museum & Research Institute on behalf of Lancaster University will process your personal data in accordance with the General Data Protection Regulations (GDPR).
What information do we collect from you?
In addition to using cookies on our website, we may collect the following information. We will always ask before we collect such information:
- Name, title, organisation and job title;
- Contact information including email address;
- Demographic information such as postcode, preferences and interests;
- Information relevant to services offered by The Ruskin – Museum & Research Institute on behalf of Lancaster University;
- Information relevant to surveys.
How is your information collected?
We collect information from you when you fill in a form on our website or have contact with us by letter, email, telephone or other means.
If you sign up for events we will collect information relevant to that transaction, and in accordance with this policy.
How do we use your information?
This information helps us to understand your needs and provide you with a better service, and in particular for the following reasons:
- To process requests or contractual agreements (eg if you have made an Image Request)
- Internal record keeping;
- We may use the information to deliver and improve our services or products;
- If you have subscribed to our newsletter, we may periodically send promotional emails about new products, events, special offers or other information which we think you may find interesting using the email address which you have provided;
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, or mail. We may use the information to customise the website according to your interests;
- Other purposes which are advised at the point of collection, and in compliance with our Data Controller registration with the Information Commissioner’s Office.
- To facilitate the assessment and improvement of services that The Ruskin – Museum & Research Institute on behalf of Lancaster University offers, to assess the effective management of the University and to ensure the efficient running of The Ruskin – Museum & Research Institute on behalf of Lancaster University via internal and external audit. (Legitimate Interest)
- To share with appropriate third parties for the purposes of internal and/or external audit in order to facilitate the assessment and improvement of services that The Ruskin – Museum & Research Institute on behalf of Lancaster University offers, to assess the effective management of The Ruskin – Museum & Research Institute on behalf of Lancaster University and to ensure the efficient running of The Ruskin – Museum & Research Institute on behalf of Lancaster University (Legitimate Interest)
How do we use cookies?
The Ruskin website does not make use of cookies directly. Where we link to other external sites these may have their own cookies and their own privacy policy will apply.
How do we keep your information secure?
Lancaster University has robust Information Security policies in place to protect your information. All staff in Lancaster University have a responsibility to make sure that your data is handled securely.
For further information please refer to the University’s Information Security Policy.
How long do we keep your information?
We do not keep data longer than is necessary and where it is applicable we will follow the University’s retention schedule.
What are your rights?
You have the following rights regarding your personal data:
- To have access to your personal data – for further information see the Subject Access webpage;
- To have inaccurate or incomplete personal data amended;
- To have your personal data deleted – this will only apply when there is no legitimate reason for The Ruskin on behalf of Lancaster University to continue to use your personal data;
- To restrict the use of your personal data;
- To request personal information in a digital form so that you can provide to other organisations;
- To object to automated decision making and profiling;
- To withdraw consent when we have used consent as the basis for using your information.
The University has further information on data subject rights.
If you wish to exercise your rights you are advised to first read this information as there are some exceptions to using your rights. Please contact the-ruskin@lancaster.ac.uk if you have any queries.
What are your responsibilities?
You are required to read this Privacy Notice when using this website.
It is important that you do this so you understand how we use your personal information and your rights.
Who do I contact for further information or if I have concerns?
Lancaster University’s designated Data Protection Officer is: Mike Abbotts, Information Governance Manager
Email: information-governance@lancaster.ac.uk
Contact Mike if you have any concerns or complaints about this Notice or about the way your personal data is being used.
Lancaster University is the Data Controller for the personal data that it holds about you. The University’s contact details are:
Lancaster University, Bailrigg, Lancaster, LA1 4YW, United Kingdom
If you are not happy with the way the University has handled your concern or complaint then you may submit a complaint to the Information Commissioner’s Office.
Changes to this Notice?
This Notice has been developed to be compliant with the General Data Protection Regulations (GDPR). This Notice is regularly reviewed and sometimes updated. It is important that you check for updates to this Notice. Updates can be made at any time and the most up to date version will be found on the University’s website. If we make significant changes we will contact you to inform you of this.